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Customer Support Tool (Gambling CRM)

Customer Support Tool is an online gambling oriented CRM used by gambling business owners/operators. Financial and operational reports which are available in CST gives a better picture of the company’s health and progress.

The main features are:

  • customer management;
  • KYC process support (both semi-automatic and fully automatic using third-party services);
  • display customer transactions;
  • customer profile;
  • customers’ documents (required for KYC) storage and workflow processing;
  • gambling specific reports:
    • High Rollers;
    • Risk to Churn;
    • Churned;
    • Bonus Hunters;
    • LTV;
    • Customer Retention;
    • Customer Acquisition.
  • customer segments reporting;
  • deposits/withdrawal management;
  • tight integration with Google Analytics (marketing campaign aware features).
Category

CSS / HTML5, Django, Django Channels, Gaming, Google Charts, JavaScript, JQuery, Metronic UI, NATS, Python